Dog being walked by a dog walker

As a dog owner, you want to make sure that your furry friend is in good hands and receives the care and attention they deserve. That’s why choosing a dog walking company is a big decision. But with so many options out there, how do you know which one is right for you and your pet? To help you in your search, we’ve put together a list of essential questions to ask when considering a dog walking company.

1. Are they insured?

The safety of your pet should be a top priority, and a professional dog walking company will have insurance to protect both you and the company in the event of any accidents or incidents during a walk. Make sure to ask about their insurance coverage and what it covers.

Simply Pets is proudly insured through Pet Sitters Associates.

2. How do they ensure dog walker reliability?

You want to make sure that your dog walking company is dependable and shows up on time for every walk. Ask about their policies for cancellations and what they do to make sure their walkers are always on time. This will give you peace of mind knowing that your pet is getting the exercise they need and that your schedule won’t be disrupted.

Our pet portal helps us track walkers and reroute our team when necessary. Simply Pets also employs backup dog walkers who are fully trained, pet CPR/First Aid certified, and sitting on call during our walking hours.

3. How do they communicate pet updates?

It’s essential to know that your pet is doing well and having a good time during their walk. Ask the company how they communicate with you, whether it be through a mobile app, text messages, or email updates. This will give you the ability to stay connected with your pet and receive updates on their progress.

Simply Pets sends a journal after every visit. We always include if Fido went #1 or #2, along with a picture or two! Our pet portal allows pet parents to communicate with walkers via the journal comments.

4. Do they offer Meet and Greets?

A Meet and Greet is a great opportunity for you to meet the dog walker, for your pet to get to know them, and for you to discuss your pet’s needs and routines. Ask if the company offers this and if it’s included in their services or an additional fee.

We REQUIRE Meet and Greets. It’s incredibly important that your pet is comfortable with our team. To book a complimentary Meet and Greet, start here.

These questions will help you in your search for the perfect dog walking company. Don’t hesitate to ask any other questions that may be specific to your pet’s needs and preferences. With the right company, you can rest easy knowing that your pet is in good hands and getting the exercise and attention they need.